A parent discussing nanny placement options with a nanny agency
Updated: 04/30/2025

Questions To Ask a Nanny Agency In Scottsdale

Written By: Jami Dennis

Searching for a reputable nanny agency in Scottsdale? Even if you like the look of a certain agency, you still need to make sure it can truly meet your family’s needs. When you’re entrusting an agency to find the perfect nanny for your household, it’s important to know which questions to ask!

6 Essential Questions To Ask a Nanny Agency In Scottsdale

  1. How do you screen your nannies?
  2. What qualifications and experience do your nannies have?
  3. How do you match nannies with families?
  4. What happens if the nanny isn’t a good fit?
  5. What are your fees, and what do they include?
  6. Can you provide references from past clients?

6 Essential Questions To Ask a Nanny Agency In Scottsdale

When screening potential nanny agencies in Scottsdale, Arizona, make sure they satisfactorily answer our list of key questions.

1. How do you screen your nannies?

A reputable Scottsdale nanny agency should conduct in-depth interviews on all candidates,  verify previous work history, provide detailed references from the candidate’s former employers and assess candidates’ skills and job preferences.  To ensure you’re presented with only the best nannies, prior to hire, your nanny agency should conduct a comprehensive criminal background check  which is vital to ensuring that your nanny is the right fit and your children are safe and well cared for.

Our team at ABC Nannies conducts a rigorous screening process for every candidate. In fact, our standards are so stringent, less than 10% of applicants make the cut! You can rest assured that your nanny will be truly exceptional.

2. What qualifications and experience do your nannies have?

To find a nanny who aligns with your expectations, ask if the agency requires a certain level of experience or training. This could include formal education in child development, extensive hands-on nanny experience, CPR and first aid certification, and more.

3. How do you match nannies with families?

An exemplary nanny agency will make the matchmaking process seamless for you. Don’t settle for agencies that send you the resume of every nanny in Scottsdale. You deserve one that hand-picks the most suitable candidates for your family. A reputable agency will consider criteria such as parenting styles, family routines, personality compatibility, and specific childcare philosophies. Additionally, they should also consider your location, your hours, and your rate of pay to ensure you’re meeting with candidates who are a match on every level. This detailed, front-loaded screening will save you time, lessen your stress, and help you find an ideal match for your childcare needs. 

4. What happens if the nanny isn’t a good fit?

We are incredibly good at what we do. Sometimes, though, a nanny isn’t quite the right fit. A reputable agency should offer trial periods prior to placement to ensure the best fit, ongoing support to resolve concerns, and of course, a replacement guarantee as well as a prorated credit period. At ABC Nannies, we check in with our families five times during the first year to make sure your nanny exceeds your expectations. 

5. What are your fees, and what do they include? 

Beware of hidden costs and expensive surprises! Some agencies charge a flat placement rate but tack on hidden fees upon placement, while others have ongoing service fees or charge extra for background checks, contract assistance, and post-placement support. Also, check whether they offer guidance with employment contracts, support on tax compliance, and referral to reputable payroll services.

At ABC Nannies, we strongly believe a reputable agency should be upfront about their areas of expertise and transparent about their fees and what they include. We’re delighted to list this full breakdown of our placement packages for you and other prospective clients in Scottsdale to view at your convenience.

5. What are your fees, and what do they include? 

If someone is wonderful at what they do, their clients will want to sing their praises far and wide! Testimonials from past and current families can offer valuable insights into an agency’s reputation, reliability, and roster of potential nannies.

Ask these essential questions to get the answers you need. The ABC Nannies team would be thrilled to help you find the perfect nanny for your family

Discover the ABC Nannies difference. With over 30 years of proven success, ABC connects exceptional nannies and household staff with local families who value professionalism, reliability and top-notch care.

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